ZWSOFT Personal Information Collection List

  • Collection Scenario

    Collection Purpose

    Collection Method

    Personal Information Types

    Account Registration, Login, and Authentication

    Product and service registration, login, and email notifications

    Voluntarily provided by user

    Mobile phone number/email address

    OCR Recognition (AI Feature)

    Provide CAD drawing recognition, text information extraction, and other features to the user

    Voluntarily uploaded by user

    CAD drawing files voluntarily uploaded by user (including text, graphics, and other embedded information)

    Intelligent Drawing Generation (AI Feature)

    Provide intelligent annotation, automated generation and other functions for CAD drawings

    Voluntarily provided by user

    Drawing requirement descriptions (including annotation preferences, graphic parameters, etc.) and reference drawing files voluntarily uploaded by user

    Intelligent Customer Service (AI Feature)

    Intelligent response and answering inquiries about products and AI features

    Voluntarily provided by user + automatically collected by system

    Inquiry content, problem descriptions, relevant screenshots, account ID

    Operational Assurance

    Ensure stable operation of products and AI features, service quality optimization, and security risk prevention

    Automatically collected by system

    IP address, email address, browser type, device information (brand, model, etc.), network information

    Real-Name Verification, Exam Registration, and Certificate Issuance

    User identity verification on the training and certification platform, exam registration, exam eligibility confirmation, exam administration, score recording, and certificate generation, issuance, and display

    Voluntarily filled in by user via personal center or real-name verification page

    Full name, national ID number

    Technical Service Community

    Provide interactive features (content posting, commenting, liking, following, private messaging) and course learning services

    Voluntarily provided by user + automatically collected by system

    User-published or submitted content (including but not limited to comments, private messages, questions), behavioral records (likes, follows), course enrollment history, learning video viewing records, and other interactive operation information

    Installation Feedback

    Receive and process feedback and messages submitted by users after product installation, contact users, identify needs, and provide appropriate service assistance

    Voluntarily provided by user

    Full name, email address, mobile phone number, company name, province/city of residence, job title, industry, message content